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Care and Support Plan Service

Available on G-Cloud 10

The Care and Support Plan Service places the individual or their nominated proxy in charge of their care plan with option for care teams and nominated health professionals to request consent to access the care plan. Access provides a holistic view of the individual; highlighting correlations between health data and the care needs outlined in the care and support plan.

How it works

  1. Care Plan creation

    The care plan is authored by the health professional with the patient using the service. The care plan is shared electronically with the patient or their nominated representative.

  2. Sharing

    Care teams and nominated health professionals can request access to view the patient care plan. Patients can authorise who and what has access to their care plan.

  3. Clinical Dashboard

    Care plans can be made available for review within clinical dashboards or EHRs as part of new care models.

  4. Versioning

    New versions of care plans can be created with consent of patient with access to previously created care plans with complete audit of changes.

  5. EHR Integration and Ongoing Communication

    Through the Lenus Digital Health and Care Platform, health and care professionals can access the patient’s Electronic Health Record (EHR) and Care Plan. Messages can be sent to patients (or their designated care team) via the Lenus Digital Health and Care Platform. Diagnostics can also be created to gather qualitative insights from patients too.

The Opportunity

Across the UK and beyond, the need for integrated health and social care is growing and efforts are being made to address the challenges that exist nationally, locally and on the frontline, to deliver truly integrated service to patients.

One of the barriers to integration is the absence of digital solutions that connect patient health care data together with patient social care data.

The Lenus Digital Health and Social Care Platform can support effective preventative care, encourage multidisciplinary working by health and care professionals and allow for the patient to provide their own qualitative information to ensure their care is personalised, leading to improved self-management.

3 million adults receiving social care
+70% patients receiving physical care
66% over 65 years of age receiving long-term care

Service benefits

If you need to ensure effective planning and delivery of integrated health and social care, then the Care and Support Plan Service can help.

  • Help individuals to live independently
  • Help individuals to have the best quality of life
  • Help individuals retain as much dignity and respect as possible
  • Help carers to understand associated health conditions
  • Help health care professionals understand associated care needs
  • Help first responders and emergency services understand care needs


The Costs

The Care and Support Plan Service is delivered on a cost per patient basis for a minimum period of 12 months. Exact costs depend on total number of patients, duration of service and required integrations with existing systems.

A licence for the Lenus Digital Health and Care Platform will be required to enable the service. Your organisation may already have a licence. Contact us to discuss. Learn more about licencing and procurement.



Getting Started

If you’re interested in deploying the Care and Support Plan Service in your organisation, please get in touch to discuss your specific requirements. We’ll be pleased to provide an indicative quote.

The average lead time for provisioning the service is 3 months.

If you have an existing Care and Support Plan service to integrate with the Lenus Digital Health and Care Platform, to benefit from the Clinical Dashboard, please contact us to discuss requirements.



G-Cloud Approved

The Care and Support Plan Service can be purchased through G-Cloud 10, by all UK public sector bodies including the NHS, or direct from Storm ID.

What is G-Cloud 10?

G-Cloud is a UK Government initiative which makes it easy to quickly purchase services and solutions from suppliers like Storm ID, who have been approved to provide their services to government and the public sector.



Tell me more about the service

The Care and Support Plan Service was developed by Storm ID with significant input from specialists working in the NHS and in social care.

© Lenus Health 2018 The small print