Heart Failure Service

A streamlined digital service that maximises diagnostic activity by supporting community diagnostic centres and AI-driven diagnostic tools.

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Lenus Health's Heart Failure Service enables new efficiencies in the diagnostic pathway to provide responsive, high quality services and scale elective recovery and early diagnosis.


The human and financial cost of HF is large and growing worldwide. Early diagnosis and initiation of heart failure treatment reduces the risk of hospitalisation and death, but the diagnostic pathway is complex and often delayed by operational or system level issues.

  • 80%

    Up to 80% of HF diagnoses are made on emergency hospital admission

  • 46%

    Predicted increase in heart failure prevalence by 2030

  • 1 year

    Over 12 months' waiting time to enter HF pathway in busy UK centres

  • 5 years

    More than half of patients die within 5 years of an often delayed diagnosis

Case Study

We partnered with NHS Greater Glasgow and Clyde to develop the Lenus Heart Failure Service with funding from the Digital Health and Care Institute (DHI) and AstraZeneca. The service is currently in use by NHS Greater Glasgow and Clyde with clinically-proven results.

  • 6 weeks

    Diagnostic waiting time reduced from 12 months to 6 weeks within 4 months of service use

  • 2x patients

    10 management plans delivered to patients in the same time as 4 face-to-face new patient consultations

  • AI enabling

    Supports scalable and sustainable community workflow integrations of 3rd party AI diagnostics technology

  • >30%

    Reduction of in-person heart failure diagnostic referrals, echocardiogram tests and new patient consultations

How it works

Patients share info and answer PROs to complete a self-assessment through their smartphone or tablet

Clinicians access their full clinical dashboard integrating shared patient data with historic clinical data, AI-assisted diagnostics, appointment management and electronic health records

Clinicians review and respond with outcome or arrange further actions as required with a letter generated and sent to patients' EHR and primary care provider

Heart Failure Clinical Dashboard with details of appointment outcome


This service is available on a cost-per-patient basis for a minimum period of 12 months.

Exact costs depend on the number of patients, duration of the trial and integrations with existing systems. This includes patient management systems (PMS) and electronic records (EMR/EHR).

View our licensing packages or contact us for a quote.

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Got a service in mind for Lenus? Talk to us today.

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